Terms of Service

Terms & Conditions

Acceptance of Terms

By accessing or purchasing from Luminaire Diamonds, you agree to these Terms and Conditions.

Product Information

We strive to ensure all product descriptions, pricing, and images are accurate. However, minor variations may occur due to lighting, display settings, or natural characteristics of gemstones.

Pricing

All prices are listed in USD unless otherwise stated. Luminaire Diamonds reserves the right to correct pricing errors and cancel orders resulting from incorrect pricing.

Order Acceptance

We reserve the right to refuse or cancel orders, limit quantities, and verify payment information. If an order is canceled after payment, a full refund will be issued.

Intellectual Property

All website content including logos, designs, product images, and text are the property of Luminaire Diamonds and may not be used without permission.

Limitation of Liability

Luminaire Diamonds shall not be liable for indirect or consequential damages arising from the use of our products or website.

Governing Law

These terms are governed by the laws of the United States and the applicable state jurisdiction where Luminaire Diamonds operates.

Warranty Policy

Lifetime Manufacturing Warranty

Luminaire Diamonds offers a limited lifetime warranty covering manufacturing defects on jewelry purchased directly from our store.

What the Warranty Covers

• Loose stones caused by defective settings
• Faulty prongs
• Structural defects in the jewelry mounting
• Craftsmanship defects

If a defect is confirmed, we may repair the item, replace the item, or provide a refund if repair is not possible.

What the Warranty Does Not Cover

• Normal wear and tear
• Accidental or impact damage
• Lost or stolen jewelry
• Repairs performed by another jeweler
• Resizing or alterations by third parties

Jewelry Maintenance

Fine jewelry requires periodic inspection. Customers are encouraged to have their jewelry inspected periodically to ensure stones remain secure.

Warranty Claims

To request a warranty inspection, contact customer support and provide your order number and photos. If required, we will issue an RMA for inspection. Repair timelines vary depending on the nature of the repair.